We equip colleagues with the essential tools to understand and diffuse tension

Featured Workshops & Trainings

This 3.5 hour workshop is a brief yet informative introduction to conflict resolution. It explores different approaches to conflict, basic conflict de-escalation tools, and customized role plays.
We provide the training, curriculum and wrap-around support to transform your employees into facilitators empowered to lead group discussions on topics ranging from management skills and resilience, to storytelling.
How do our identities and experiences impact what we see and how we show up when there’s tension? In this workshop, we establish tools and frameworks that allow people to express themselves within the workplace, contributing to a richer, more inclusive environment for all.
This unique 3 day program addresses the first time manager experience. We examine the manager’s responsibilities and challenges by exploring each stage of an employee lifecycle. Basic information and complicated situations are discussed as participants learn how to perform under the pressures of establishing themselves in their new roles. Our curriculum delivers a blend of professional, organizational, and personal development sessions with an underlying theme of conflict resolution and communication.

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Mediation Training

Court-Approved Mediation Training

Our comprehensive 24-hour Virtual Initial Mediation Training explores conflict resolution theory, providing essential intervention approaches and the space for participants to apply new skills within a group problem-solving and role-playing environment and to mediate in NY state courts. (Part 146 approved)

Alongside the establishment of the core processes, skills and values of mediation practice, this workshop explores:
- Collective problem-solving to spot and resolve common issues
- The role of context and identity within conflict
- Best practices for in-person and virtual mediation sessions
This workshop is delivered through a mixture of interactive lectures, small group work, exercises and role plays, resulting in an engaging and informative learning atmosphere. Participants who complete this workshop are equipped to mediate in private, court and community contexts.
What Students Are Saying:
In my 40 years of legal practice, that was the most organized and best training I’ve ever been to.”
- NYLS Initial Mediation Training Participant.

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RESOLVE: Focused Mediation Training for HR and Executives

Revamp your team's conflict resolution skills through interactive lectures, small group work, exercises, role-playing, and more in our HR and Executive exclusive Training!

We provide the training, curriculum and wrap-around support to transform your employees into facilitators empowered to lead group discussions on topics ranging from management skills and resilience to storytelling.
Alongside the establishment of the core processes, skills and values of mediation practice, this workshop explores:
- Coaching employees and mediate workplace disputers
- Dynamics in a conflict and collective problem solve to spot and address common issues
- Best practices for in-person and virtual mediation sessions
This workshop is delivered through a mixture of interactive lectures, small group work, exercises and role plays, resulting in an engaging and informative learning atmosphere.